Clearly Loans is committed to providing you with the best service possible. However, there may be occasions when things go wrong and our service falls short of your expectations. In such cases, please let us know straight away so we can try to put things right.
If you have a complaint, then we will let you know about our complaints handing policy. If we are unable to resolve your complaint to your satisfaction, then you have the right to escalate your complaint to the Financial Ombudsman Service.